2020 Vapes Limited is a New Zealand registered, owned, and operated company. All of our products are picked, packed and shipped from our store(s) in Whangarei or Dargaville, New Zealand.
We use NZ Post for our Shipping
|New Zealand Shipping
|NZ Post Standard - order under $60
|NZ Post Rural - order under $60
|NZ Post - Order over $60
Orders received before 9am NZ time will usually ship out on the same day. In rare cases, such as during a sale or when we've received more orders than usual, it's also possible that if you place an order very close to 9am (8.45am for instance) during the week, it won't ship up until the following business day.
New Zealand orders after 1st July 2021 now require Signature Required, No Authority to Leave and Age Restricted
Someone must be present when your package is delivered or it will need to be redelivered or picked up from your nearest NZ Post depot. If said person looks under 25 the courier will request to see a valid I.D
Tracking numbers are issued as soon as we print your shipping label, but the tracking information on the NZ Post website won't update until they collect the package.
You may receive a tracking number prior to any scanning events. If that happens, just wait 24 hours and tracking information will begin to appear on the relevant tracking website.
Wondering where your package is?
For NZ Post deliveries, please contact 0800 268 7437 and quote your tracking number.
Although we can contact NZ Post on your behalf, it's far quicker for you to contact them directly.
Estimated delivery times (in business days - weekends and public holidays not included):
|Overnight - 2
|2 - 4
Due to the recent ban on vaping products, we have suspended all shipping to Australia. We will be following the regulations in Australia closely and hope that changes are made so we can resume shipping to Australia in the future.